Infrastructure Engineer

📋 Job Overview

Ivo is the contract intelligence platform of choice for companies like Uber, Meta, Canva, IBM, and Shopify. We're building the AI that finally changes the way agreements are reviewed. We recently raised our Series B and have grown 800% over the last 12 months.

🏢 About Ivo

Every civilization runs on the same infrastructure: agreements between people who don't fully trust each other. Sumerians pressed them into clay. Romans carved them into stone. We bury them in 80-page PDFs. The way those agreements are reviewed hasn't changed in four thousand years - a human reads the whole thing and tries not to miss anything. We're building the AI that finally changes that.

🎯 The Role

Infrastructure Engineers build the foundation for Ivo’s entire platform. Customers are cagey about their contracts, so each customer gets their isolated environment with containers, database, VPC, etc. Things break. Regions go down. Cloud and LLM providers have “incidents.” Customers still expect us to hit our SLAs.

✅ Key Responsibilities

• Run Kubernetes like it's your own startup within the startup — own multi-cluster, multi-region deployments across AWS/GCP/Azure, with failover and disaster recovery that actually works when it matters
• Build the tools that build our infra — internal tooling for spinning up and managing clusters, so dev-to-prod is consistent
• Figure out the right way to isolate workloads — ML vs. API traffic have very different needs
• Make security invisible, not annoying — RBAC, workload identity, secrets management, data residency, audit trails
• Set SLOs that don't lie — define targets that are real, enforceable, and won't page you at 3am for nothing
• Own the pipes — GitHub Actions for CI/CD, Pulumi for infra as code
• Keep Docker environments sane — across dev, staging, and prod
• Go wherever the bug is — APIs, workers, jobs, frontend builds and performance
• Make everyone's day faster — faster builds, cleaner environments, less manual toil
• Own uptime like it's personal — build observability that tells you what broke, why, and how often
• Lead when things go sideways — run incident response, write postmortems people actually read

📌 Required Qualifications

• You've actually lived in Kubernetes, not just deployed to it. You get cluster architecture, scheduling, networking, storage primitives, and the fun ways distributed systems fail
• IaC and CI/CD are second nature — Pulumi or Terraform, Docker, GitHub Actions, and you've done it across multi-cluster, multi-region setups
• You think in failure modes. Not "will this break," but "when this breaks, what happens next" — and you design for that from day one
• You can turn "the contract says X" into "the infra does X." Compliance and legal requirements don't stay abstract with you around
• You're a DevOps/infra person at your core, with enough full-stack range to not get stuck when the bug crosses into backend or frontend territory
• You debug like a detective. Systematic, relentless, not afraid to go five layers deep to find the real root cause
• Ambiguity doesn't scare you. "Something's broken somewhere" is a starting point, not a blocker
• Years of experience: 2+

⭐ Desirable Experience

• You love writing code, but you love having impact more: We’re a team of engineers at heart, but our #1 goal is building the best possible product.
• Would describe yourself as being relentlessly resourceful.
• You have a strong internal sense of urgency. You have a bias towards doing things today, rather than tomorrow.
• Experience working in a startup environment is preferred but not required.
• Are excited about the adventure of building a company!

🎁 Benefits

Competitive Compensation: Final offer details are determined based on experience, expertise, and overall fit.
Equity: Meaningful ownership in a company that's scaling fast
Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable.
Health & Wellness: Comprehensive medical, dental, and vision plans

🛂 Visa & Eligibility

We offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable.