Following a recent acquisition, Fonoa now runs two infrastructure estates, and we're migrating the acquired product's infrastructure onto Fonoa's own. We're looking for an Infrastructure Engineer to join our SRE team as the first line for everything that lands on it: handling requests and interruptions, keeping the acquired product's infrastructure running day-to-day, and making sure planned work actually gets planned instead of quietly eating the team's week.
🏢 About Fonoa
Engineering is central to how we build the business. We focus on solving real customer problems, not just shipping features. We work in small, high-trust teams, with full ownership across the lifecycle, from design to production and beyond. We value ownership, simplicity, thinking big, quality, speed & iteration, and collaboration.
🎯 The Role
You'll work closely with product engineering teams and the rest of the SRE team, evolve our Kubernetes and cloud environments, and help bring the acquired product onto Fonoa's platform in a way that's repeatable, automated, and as uneventful as possible. We're looking for someone who's comfortable in a fast-moving environment, likes bringing order to messy inputs, and wants infrastructure that stays reliable, simple, and delightfully boring as the company grows.
✅ Key Responsibilities
Owning the team's intake: triaging incoming requests and interruptions, resolving the quick ones, and turning the rest into planned work together with the team.
Operating the acquired product's infrastructure day to day while we migrate it.
Taking part in migrating the acquired product's infrastructure onto Fonoa's platform and automating the repeatable parts.
Turning recurring requests into self-service tooling, automation, or documentation.
Participating in an on-call rotation for the services the team owns.
📌 Required Qualifications
You are fully proficient in English, written and spoken.
You communicate clearly and asynchronously.
You're comfortable with frequent context switching and stay organized while doing it.
You're comfortable working in systems you didn't build and don't fully understand yet, and you enjoy figuring them out.
You have an automation mindset focused on streamlining daily operations.
You manage infrastructure as code. It doesn't exist if it's not in git.
You have programming skills in at least one language, or can learn more if the opportunity arises.
You strongly favour simplicity over complexity.
You solve problems with other people. You're a team player, not a hero. We share the knowledge (and sometimes the pain).
You use data over opinions to make decisions, and you're fine with finding the data yourself when it's missing.
You have a strong sense of ownership and care about what you build.
You are comfortable with changes in priorities, goals, and deadlines. You see this more as an opportunity than a hurdle. You are also comfortable challenging the status quo and pushing for change yourself.
⭐ Desirable Experience
Experience with Kubernetes and cloud environments.
Experience with Terraform, CRDs, and observability tools like Grafana, Prometheus, and Datadog.
