Infrastructure Administrator

Job Overview

Seeking an Infrastructure Administrator to support installation, configuration, and maintenance of infrastructure agents across Linux and Windows environments ensuring standardization and security compliance.

Key Responsibilities

• Support installation, configuration, and maintenance of infrastructure agents across Linux and Windows environments ensuring standardization and security compliance


• Perform system administration tasks including OS-level configuration, patching, hardening, and agent lifecycle management


• Deploy and manage enterprise tools such as monitoring agents, endpoint management solutions, backup agents, and security tools (e.g., SIEM, EDR)


• Ensure compliance with SAMA, NCA, PDPL, and NDMO cybersecurity and data protection requirements during installation and configuration activities


• Execute Infrastructure operations aligned with ITIL processes including Incident, Problem, and Change Management ensuring proper documentation and approvals


• Monitor system health, performance, and availability through enterprise monitoring tools and proactively remediate infrastructure issues


• Assist in Disaster Recovery (DR) and Business Continuity Planning (BCP) activities including testing, failover validation, and recovery execution


• Collaborate with vendors and internal teams for troubleshooting, upgrades, and deployment of infrastructure components


• Maintain accurate operational documentation including configuration baselines, deployment procedures, and knowledge base articles


• Perform root cause analysis (RCA) for infrastructure incidents and implement preventive measures


• Support automation initiatives using scripting (e.g., PowerShell, Bash) to enhance efficiency and reduce manual effort


• Ensure secure configurations and adherence to baseline standards including patching, vulnerability remediation, and access controls

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field


• 4–8 years of experience in infrastructure administration or system administration within enterprise environments, preferably in banking


• Hands-on experience with Linux and Windows OS including installation, configuration, and troubleshooting


• Experience in deploying and managing infrastructure agents such as monitoring, backup, patching, and endpoint security tools


• Familiarity with regulatory frameworks including SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO standards


• Exposure to ITIL framework and operational processes including Incident, Problem, and Change Management


• Experience in supporting Disaster Recovery and Business Continuity operations


• Basic experience working with vendors and managing support cases


• Knowledge of virtualization platforms, cloud environments, or enterprise infrastructure tools is preferred


• Experience in production support environments with defined SLAs and KPIs.