Head of Infrastructure

📋 Job Overview

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance. We are looking for a Head of Infrastructure to lead Valon's Cloud Infrastructure and Developer Infrastructure functions as one cohesive organization. This is a senior manager, or potential Director level role with responsibility for the systems that run ValonOS and the platform that enables engineers to build and operate it.

🏢 About Valon

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance. Before providing the system of record that powers the entire industry, we built and ran our own mortgage servicer on it. That gave us a real regulated environment to prove our technology could replace the mainframe systems servicers have used for decades. Carrington acquired that servicer and adopted ValonOS as its core platform, allowing us to focus entirely on scaling our SaaS platform. ValonOS is now on track to power 1 in 6 U.S. mortgages across major mortgage servicers like Newrez, Carrington, and ServiceMac. Every process on the platform is structured and programmable, enabling our AI agents to perform core servicing work, like handling payments, escrow, and homeowner questions, directly within the system's controls. We recently raised a $150 million Series D at a $2.3 billion valuation by new investor Ribbit Capital, with continued support from existing backer a16z, amongst others.

🎯 The Role

We are looking for a Head of Infrastructure to lead Valon's Cloud Infrastructure and Developer Infrastructure functions as one cohesive organization. This is a senior manager, or potential Director level role with responsibility for the systems that run ValonOS and the platform that enables engineers to build and operate it. You will set the infrastructure strategy across Compute, Storage, data platforms, developer tooling, CI/CD, test infrastructure, observability, and engineering productivity. You will build and lead the organization that delivers this strategy—managing managers and senior technical leaders as the team grows, while staying close enough to the technology to make sound architectural and investment decisions.

✅ Key Responsibilities

• Define and communicate a multi-year infrastructure strategy spanning Cloud Infrastructure and Developer Infrastructure.
• Lead, coach, and grow a high-performing organization, including engineering managers, senior technical leaders, and individual contributors.
• Own the portfolio roadmap and investment decisions across Compute, Storage, data platforms, developer experience, CI/CD, test infrastructure, and observability.
• Set company-wide standards for reliability, security, service ownership, incident management, developer productivity, and operational excellence.
• Partner with executive and functional leaders to align infrastructure priorities with customer commitments, product strategy, and business goals.
• Build the planning, review, and operating mechanisms that make progress visible and tradeoffs explicit.
• Stay hands-on enough to guide architecture, challenge assumptions, and engage in the most important technical decisions and incidents.
• Recruit exceptional talent, develop leaders, and create a culture of high agency, high accountability, direct feedback, and collaboration.
• Represent infrastructure clearly to the broader company and make the organization a trusted partner to every engineering team.

🎁 Benefits

Compensation: $275K – $325K • Offers Equity

🛂 Visa & Eligibility

Visa sponsorship is not provided for this position.