Site Reliability Engineer (SRE)

Job Overview

We're hiring an experienced Site Reliability Engineer to own the reliability of the Freeplay platform and drive success for our most advanced enterprise customers. In this role, you will bridge the gap between core infrastructure engineering and high-stakes customer deployments. You won’t just be maintaining our internal SaaS environment; you will be the technical expert guiding Fortune 100 engineering teams as they deploy Freeplay into their own private clouds.

Key Responsibilities

• Partner with Enterprise Customers: Act as a key technical contact for our "Bring Your Own Cloud" (BYOC) deployments.


• Own the Multi-Cloud Architecture: Help manage and improve our internal production infrastructure across AWS, GCP, and Azure.


• Solve the "Shipped Software" Challenge: Drive the engineering efforts to package and distribute Freeplay using tools like Helm, Replicated, and KOTS.


• Master Infrastructure as Code: Drive our Terraform strategy, building modular, reusable, and secure infrastructure definitions.


• Champion Observability: Implement and tune our monitoring stack (Datadog) to provide deep visibility into system health.


• Scale Data & Messaging: Manage the stateful components of our stack, including PostgreSQL, Elasticsearch, and NATS JetStream.

About You

Experience: We are open to candidates ranging from Mid-Level (3+ years) to Senior/Staff (7+ years). Customer-facing confidence. Production Kubernetes fluency. Deep Terraform expertise. Database operational experience. Security-first thinking.

Benefits

Competitive salary commensurate with experience, plus equity package. Medical, dental, and vision insurance. Premium hardware setup. Four weeks of Paid Time Off per year.