Forward Deployed Infrastructure Engineer

📋 Job Overview

Help Us Change the Way the World Works

Build something that matters.

Langdock exists to change the way the world works, bridging the gap between what technology can do and what people actually do with it. We bring all leading AI models into one secure, model-agnostic platform and make them usable across entire organizations. Over 10,000 companies use our platform every day, from fast-growing startups to some of Europe's largest enterprises. Their employees open Langdock to draft strategies, analyze documents, or automate workflows - helping them to work smarter, think more creatively, and reach their full potential.

🏢 About Langdock

AI is the biggest transformation of our lifetime. Most companies know they need to move. Few know how. This is where you come in.

🎯 The Role

As an Forward Deployed Infrastructure Engineer at Langdock, you own the infrastructure that powers our enterprise AI platform across dozens of customer cloud environments. You build the systems that make deploying, monitoring, and operating Langdock scalable, turning what today takes weeks into a repeatable, automated process that works across AWS, Azure, GCP, and self-hosted cloud configurations.

This is not a back-office infrastructure role. Customer-facing work is a core part of what you do. You work directly with IT, security, networking, and compliance teams at some of Europe's largest enterprises, translating their requirements into working infrastructure and navigating their approval processes to move deployments forward. You bring the technical depth to earn trust at the C-level and the clarity to make complex architecture decisions legible to any stakeholder in the room.

You take ownership of the deployment process end to end: from writing the infrastructure code that gets new customers live, to keeping existing deployments running reliably, to driving the initiatives that make our setup scale. You don't wait to be told what needs improving. You see it, you build it, and you ship it.

Based full-time at our Berlin headquarters, you will be a critical technical voice for the team and the first point of contact for any infrastructure and platform questions from colleagues and customers alike.

You are fluent in German (C1+ or native) and English.

✅ Key Responsibilities

• Deployment of the Langdock Platform
  
• Deploy the Langdock platform across customer cloud environments (AWS, Azure, GCP, OpenShift, and others) using infrastructure-as-code
  
• Explain the Langdock architecture and build trust with technical and C-level stakeholders in customer meetings
  
• Guide customers through the entire deployment process and act as their primary point of contact throughout
  
• Adapt and extend infrastructure code to meet each customer's specific requirements
  
• Customer Communication & Requirements
  
• Serve as the primary technical contact for customer IT, security, networking, and compliance teams
  
• Translate customer requirements (from compliance constraints to networking specifics) into working infrastructure and platform changes
  
• Connect customer environments and applications to the platform: networking, access, integrations, and everything required to get a deployment live
  
• Communicate clearly and proactively across diverse stakeholder groups. This is a central part of the role, not a side responsibility.
  
• Deployment Operations
  
• Coordinate and perform regular version upgrades together with our customers
  
• Build and maintain monitoring and alerting for dedicated deployments (e.g. using Datadog)
  
• Participate in on-call rotation to keep customer platforms running reliably at all times
  
• Drive cost monitoring and efficiency improvements across stacks
  
• Reproduce and support resolution of bugs related to single-tenant deployments
  
• Platform Engineering & Scale
  
• Professionalize and standardize the deployment setup so it scales across a growing customer base
  
• Build and maintain CI/CD pipelines and tests to keep infrastructure code high quality
  
• Contribute to the product where infrastructure and application meet: from switching to managed identities to improving access control
  
• Build self-serve documentation for customers based on their feedback
  

🎁 Benefits

€80K – €120K • Offers Equity

Based full-time at our Berlin headquarters, you will be a critical technical voice for the team and the first point of contact for any infrastructure and platform questions from colleagues and customers alike.

🛂 Visa & Eligibility

You are fluent in German (C1+ or native) and English.