We are TAWANTECH, a dynamic and innovative company that specializes in financial technology solutions and services, with a team of passionate professionals and a commitment to excellence, we are dedi…
📋 Job Overview
Drive the reliability, availability, scalability, and operational resilience of critical technology services by applying advanced software engineering, automation, observability, and reliability engineering practices.
🏢 About Tawantech
Tawantech is a company focused on technology solutions, with a strong emphasis on reliability and operational excellence.
🎯 The Role
As a Site Reliability Engineer, you will be responsible for ensuring the reliability and performance of our critical technology services.
✅ Key Responsibilities
Define and implement advanced reliability engineering practices across critical technology services.
Establish and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and reliability targets.
Design automation to reduce manual operational activities and improve system resilience.
Develop and enhance monitoring, observability, alerting, and incident detection capabilities.
Lead technical analysis and resolution of complex production incidents.
Conduct root-cause analysis and drive permanent corrective and preventive actions.
Design solutions to improve system availability, scalability, capacity, and disaster resilience.
Identify reliability risks and recommend architectural and engineering improvements.
Drive performance engineering and capacity planning for critical services.
Provide advanced technical guidance and mentorship on SRE practices.
Promote automation and engineering approaches that reduce operational toil and improve service reliability.
📌 Required Qualifications
Bachelor’s degree in Computer Science, Software Engineering, IT, or a related field.
5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or related roles.
Strong experience in cloud platforms, Kubernetes, and production environments.
Strong knowledge of monitoring, observability, alerting, SLIs, SLOs, and reliability metrics.
Hands-on experience with automation, scripting, CI/CD, and Infrastructure as Code (Terraform).
Proven experience in complex incident management, troubleshooting, and Root Cause Analysis (RCA).
Strong understanding of high availability, scalability, performance engineering, capacity planning, and disaster recovery.
Experience driving reliability improvements and reducing operational toil through automation.
Strong analytical, problem-solving, and technical leadership skills.
Experience in Banking, FinTech, or Payment environments is preferred.
Please let TAWANTECH know that you found this role at devopsprojectshq.com as a way to support us, so we can keep providing you with awesome DevOps jobs.
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