Staff Platform Engineer - Infrastructure
Who we are
We’re doxy.me (doc-see-me), the world's most loved telemedicine solution, and we're on a mission to connect the world to the future of healthcare.
We believe that cost and complexity should never be a barrier to telemedicine. That’s why we created a simple, free, and secure telemedicine platform. Since 2013, we’ve grown to more than 1 million healthcare providers from 180+ countries who have clocked over 8 billion minutes of telemedicine sessions to date.
Our goal is to deliver the future of healthcare to every patient and healthcare professional on earth. Help us get there by joining our team of innovators, dreamers, and doers.
We’re a remote-first company with regional hubs for in-person collaboration (Austin, TX, Boston, MA, Charleston, SC, Rochester, NY, Salt Lake City, UT & London, UK).
Who you are
We’re seeking a Staff Software Engineer who is passionate about building scalable platforms to operate in a lead capacity for our Infrastructure Platform Team
What you’ll do
You’ll join the doxy.me platform team to build and operate the scalable, reliable, performant and secure technology foundation that our product engineering teams need to deliver a world-class experience to our growing customer base.
You will design, build and operate components of the platform such as infrastructure, developer tooling, observability solutions or shared services.
You will ensure that the platform is highly available, scalable, and secure.
You will monitor the platform's performance, identify and resolve issues, and continuously improve it.
Perform thorough code reviews, ensuring adherence to best practices, and providing constructive feedback to team members
Be an integral part of the team, contributing to key areas such as system architecture, code quality, planning, and team collaboration
Actively participate in Agile processes and Scrum ceremonies, driving continuous improvement and promoting Agile principles within the team
Share technical knowledge and expertise with others in the organisation, fostering a culture of learning and growth
Collaborate with cross-functional teams, including product management, design, and QA, to deliver high-impact solutions
Your skills and experience
You are deeply familiar with AWS core services such as ECS, RDS, S3, IAM, VPC and CloudFront and know how to deploy these services via Terraform.
You have built infrastructure, services and tooling before that have helped product teams be more effective.
You have led or contributed to a Python software development project in a commercial context.
Familiarity with Javascript or Typescript would be beneficial.
You are a curious team-player, a skilled communicator and natural problem solver.
You have a passion for mentoring and elevating the skills of fellow engineers
You thrive within environments that foster excellent collaboration and communication to level-up teamwork and knowledge sharing
You’re familiar with Agile methodologies and are adept at deploying software development best practices
You understand the balance between delivering technical excellence whilst adhering to business requirements and constraints
What we can offer you
We have been evolving our benefits since launching in the UK in 2023; we’re continually seeking employee feedback to ensure they deliver real value to everyone and, as such, the below is not a finite, exhaustive list. Alongside a competitive salary, we also offer;
Unlimited PTO
Private medical, optical and dental healthcare through AXA
5% matched company pension
Remote working - we have recently secured a small flexible office workspace in London Liverpool Street (here). Our current expectations are for teams to meet once per month in office; we would still anticipate a remote dominant environment going forward
Company equipment (inc. latest laptop) + £500 spending allowance on equipment you can keep
A great, supportive culture
Interview process
1st stage - Chat with our internal recruiter
2nd stage - Hiring Manager interview
3rd stage - Technical interview
4th stage - Meet the VP of Engineering
Additional information
Doxy.me tech stack
Our products:
Doxy.me: The simple, free, and secure telemedicine solution currently used by over 1,000,000 doctors worldwide and helping over 350,000 patients/day.
dokbot.io: Patient-focused data collection for healthcare.
adhere.ly: Providing healthcare practitioners with the tools to ensure patients complete their course of treatment
Our team: technologists, academics, researchers, and innovators from all over the world. English is the language used in all internal communication.
To ensure HIPAA compliance we perform background checks after extending a job offer