StrategySalesCRMCustomer SuccessRetailCustomer-FacingRevenue-GeneratingPartnershipJoint Business PlanningGo-to-Market
📋 Job Overview
The Director Client Partnerships, Publisher Cloud is responsible for driving new enterprise revenue by helping retailers and commerce companies transform customer engagement, increase lifetime value, and unlock first-party data as a strategic asset.
🏢 About Zeta
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
🎯 The Role
This role leads with CRM (Email), CDP, and lifecycle marketing transformation, positioning Publisher Cloud as the system of intelligence for customer relationships. From this foundation, the AE extends into retail media and monetization opportunities.
✅ Key Responsibilities
Own full-cycle enterprise sales across net-new retail and commerce accounts
Develop and execute account strategies targeting large retailers and omnichannel brands
Consistently exceed quota across complex, multi-product deals
Lead conversations around:
Customer data unification (CDP/CRM)
Lifecycle marketing and personalization
Customer retention, loyalty, and LTV growth
Position Publisher Cloud as the foundation for customer intelligence and engagement orchestration
Help retailers activate first-party data across:
Owned channels (email, mobile, web)
Paid media and partner ecosystems
Drive use cases that improve conversion, retention, and customer experience
📌 Required Qualifications
7–10+ years of enterprise sales experience in MarTech, CRM, CDP, or AdTech
Proven success selling into retailers, eCommerce, or omnichannel brands
Deep expertise in CRM/CDP/lifecycle marketing platforms (priority)
Working knowledge of retail media and AdTech ecosystems
Experience with loyalty platforms, personalization engines, or marketing automation
Familiarity with retail media networks and commerce data monetization
Understanding of identity resolution and privacy-first data strategies
🎁 Benefits
Unlimited PTO
Excellent medical, dental, and vision coverage
Employee Equity and Stock Purchase Plan
Employee Discounts, Virtual Wellness Classes, and Pet Insurance
🛂 Visa & Eligibility
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
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