DevOps Engineering Manager

📋 Job Overview

We are looking for an Engineering Manager to lead Creatio's Platform & Cloud Operations domain - 17 engineers across four teams who own the foundation the entire engineering organization runs on and our customers live on: the CI systems and development environments that set the pace for every product team, the automation behind the cloud environment hosting our product servers and customer instances, the upgrade pipeline through which every release reaches customers, and the internal tooling that multiplies the output of all our engineering teams.

🏢 About Creatio

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

🎯 The Role

You will work at the system level: growing Team Leads, holding the architectural integrity of the domain and the quality bar on every release, and deciding where four teams put their focus. Planning, decomposition, and day-to-day delivery stay with the teams - your leverage is in making those teams stronger.

✅ Key Responsibilities

• Own delivery timelines and timeline trade-offs across the domain, and partner with engineering leadership team on scope and priorities
• Own ways of working across four teams with genuinely different operating models
• Be accountable for the architecture of the domain and for its critical architectural decisions
• Own the domain's technical debt strategy
• Be accountable for release quality readiness, assess it, and hold the authority to block a release when the quality risk warrants it
• Own post-release quality analysis, and the operational health of the customer cloud: incident ownership, on-call practice, and the discipline that has to follow an outage
• Line management, performance management, 1-on-1s, development plans, and onboarding for 17 engineers
• Workload, capacity, and resource allocation within the domain
• Hiring and exit decisions, compensation recommendations, and building the Team Lead bench
• Coach Team Leads on leadership and systems thinking in a domain this size

📌 Required Qualifications

• Experience managing software engineering teams, including working through Team Leads
• Strong engineering background in platform, infrastructure, or cloud operations: CI/CD systems, infrastructure as code, cloud architecture, observability, and release engineering
• Experience running production infrastructure under availability commitments: incident management, on-call practice, and post-incident follow-through
• Proven ability to drive delivery, engineering quality, and organizational effectiveness across more than one team
• Comfort making timeline trade-offs under pressure and defending them with data
• Experience partnering with Product, Architecture, and cross-functional stakeholders
• Strong leadership, mentoring, communication, and people management skills
• Ability to make pragmatic decisions and operate effectively in fast-paced environments
• Upper-Intermediate or higher English level

🎁 Benefits

Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

🛂 Visa & Eligibility

No specific visa or eligibility information provided.