DevOps Engineer (Services Team)

📋 Job Overview

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

🏢 About StackAdapt

The Engineering Operations team builds and operates the infrastructure, observability, and automation systems that power our engineering environment. This role joins the Services team, a platform team that owns StackAdapt’s observability stack, the ECS platform, and internal workflow platforms used across engineering.

🎯 The Role

What You'll Be Doing:

✅ Key Responsibilities

• Operate and improve the infrastructure platforms the team owns, including observability, services hosting on AWS ECS, and workflow orchestration services used across engineering.
• Build and maintain scripts, tools, and processes that reduce manual effort and improve system consistency.
• Maintain and upgrade these platforms across development, staging and production environments.
• Participate in an on-call rotation, responding to incidents and support requests from other engineering teams.
• Partner with engineering teams to help them use our platforms well, from deployment and configuration to monitoring and alerting.
• Troubleshoot infrastructure issues from first report to root cause, and escalate early when a fix crosses team boundaries.
• Help keep our platforms reliable and cost-efficient as usage grows.
• Write runbooks and documentation that help on-call engineers, AI Agents and other teams solve problems on their own.
• Make task-level implementation decisions, escalate ambiguity early, and incorporate feedback to improve EngOps execution.

📌 Required Qualifications

• A solid understanding of core DevOps tools, systems, and practices, coupled with the initiative to ship consistent, high-quality work.
• The ability to execute tasks independently while managing time and priorities effectively.
• Hands-on experience with Infrastructure as Code, CI/CD, and AWS services such as ECS, IAM and networking.
• Working experience with observability in production: metrics, logs, tracing and alerting.
• Strong communication and collaboration skills to build trust with the team and influence positive outcomes.
• Effective problem-solving skills and a strong sense of ownership and accountability for your work.
• An awareness of security and privacy, system design, and strategic thinking within an operations environment.

⭐ Desirable Experience

• Familiarity with advanced observability tools (such as Prometheus or Grafana) and infrastructure-as-code workflows.
• Awareness of large-scale distributed systems and advanced containerized deployments.
• Experience with on-call or production support, and comfort debugging systems you did not build.

🎁 Benefits

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!

🛂 Visa & Eligibility

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability, superpower status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt.

StackAdapt is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require an accommodation, please let us know.

We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.