As a DevOps Engineer, you’ll play a critical role in ensuring the reliability, security, and operational excellence of our cloud-native platform. This role has a strong operational focus, providing UK afternoon to evening coverage aligned with US customer activity, and taking ownership of incident response, release readiness, and day-to-day platform stability.
You’ll work closely with engineering, operations, and customer-facing teams to ensure issues are triaged and resolved effectively, alerts are actionable, and runbooks and processes are consistently followed. A key part of the role is reducing operational toil through targeted automation, CI/CD improvements, and the creation of repeatable operational workflows.
You’ll also help shape our platform foundations, ensuring operational patterns align with our “golden path” standards and support future self-service capabilities. This is a hands-on role with real ownership, including mentoring junior engineers and directly influencing how we operate and scale our production environment.
We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks.
Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets.
We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models.
We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently – and so were we.
In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise.
By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions.
Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered.
In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a “Leader” by IDC, Celent, and Datos – a testament to our momentum and our customers’ success.
In 2025, we doubled in size and deepened our expert
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