DevOps Engineer

📋 Job Overview

As DevOps and Site Reliability Engineer (SRE), you’ll be part of the action - working closely with application teams to automate / optimize infrastructure, and solve issues in an exciting, fast-paced environment. You’ll play a vital role in ensuring that our systems are reliable, scalable, and high-performing.

You would design, implement, and manage robust observability solutions across our cloud infrastructure and applications. The ideal candidate will have hands-on experience with Prometheus, Grafana, AWS Cloud Monitoring, Datadog. You should be comfortable working with metrics, logs, and traces, and be able to correlate telemetry data to proactively detect, diagnose, and resolve issues.

🏢 About Cohere Health

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs.

Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.

🎯 The Role

What You’ll Do

• Automate deployments and Implement release governance.
• Site Reliability Engineering: Maintain SLAs, SLIs/SLOs.
• Implement observability dashboards & metrics.
• Monitor production systems.
• Enforce security best practices- support audit and compliance activities.
• Implement and manage Infrastructure as Code (IaC) using Terraform. Develop automation scripts and self-healing mechanisms to reduce manual intervention.
• Required Skills: AWS, Lambda ECS, CloudWatch, API Gateway, Okta, Terraform, GitHub Actions, CI/CD Jenkins.
• SRE Observability Monitoring, Alerting, Incident Management. Manage incident response, troubleshooting, root cause analysis (RCA), and service restoration.
• Create and maintain runbooks, and knowledge articles. Participate in incident/ infra issue resolution.

✅ Key Responsibilities

• Automate deployments and Implement release governance.
• Site Reliability Engineering: Maintain SLAs, SLIs/SLOs.
• Implement observability dashboards & metrics.
• Monitor production systems.
• Enforce security best practices- support audit and compliance activities.
• Implement and manage Infrastructure as Code (IaC) using Terraform. Develop automation scripts and self-healing mechanisms to reduce manual intervention.
• Required Skills: AWS, Lambda ECS, CloudWatch, API Gateway, Okta, Terraform, GitHub Actions, CI/CD Jenkins.
• SRE Observability Monitoring, Alerting, Incident Management. Manage incident response, troubleshooting, root cause analysis (RCA), and service restoration.
• Create and maintain runbooks, and knowledge articles. Participate in incident/ infra issue resolution.

📌 Required Qualifications

• 4+ years of experience in Site Reliability Engineering, DevOps
• Strong foundation in programming language (Java), scripting (Python / Bash / LUA) and AWS Cloud.
• Education: Bachelor’s or Master’s degree in Computer Science or a related field (equivalent practical experience).
• Knowledge of SLIs/SLOs and performance benchmarking
• Deep expertise in AWS (ECS, Lambda, CloudFormation/Terraform, IAM, networking, security controls)
• Solid understanding of telemetry data types: metrics, logs, and traces
• Ownership mindset - you've owned SRE-level reliability (SLOs/SLIs, incident management, runbooks, post-mortems)
• Expertise in observability stacks (Datadog, CloudWatch, ELK/Kibana, or equivalent)
• Ability to proactively identify and resolve platform issues, ensuring high availability, minimal downtime, and a streamlined integration experience for users.
• Strong communicator who can collaborate effectively with cross-functional teams (product, operations, architecture) to ensure platform reliability.

⭐ Desirable Experience

• Experience in a regulated industry (healthcare, fintech, or similar) with working knowledge of compliance frameworks (HIPAA, SOC 2, HITRUST)
• Background in platform-as-a-product thinking — developer experience, internal tooling, self-service platforms
• Contributions to open-source infrastructure tooling or published technical writing

🎁 Benefits

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.

🛂 Visa & Eligibility

Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads.