Senior Site Reliability Engineer

Job Overview

We are seeking a Senior Site Reliability Engineer with deep expertise in Azure, AWS, and SaaS applications to join our Cloud Engineering team. In this role, you will play a key part in ensuring the availability, performance, and resilience of our critical production systems. This is a hybrid position, working 3 days per week in our Mexico City - Reforma office.

Key Responsibilities

• Serve as the primary point of contact for several critical production SaaS applications hosted in AWS and Azure, ensuring their availability, performance, and reliability.


• Configure, monitor, troubleshoot, and resolve complex cloud infrastructure and application issues across multiple environments.


• Ensure critical SLAs are met, including participation in an on-call rotation for weekends and emergencies.


• Develop and maintain automation solutions for monitoring, alert mitigation, telemetry, log analysis, and incident response.


• Apply observability best practices to proactively detect and mitigate issues using logging, metrics, tracing, and alerting tools.


• Partner with engineering, security, and product teams to drive reliability improvements and ensure services are built with SRE principles from the ground up.


• Lead and contribute to post-incident reviews, identifying root causes and implementing preventive actions.

Required Qualifications

• 9+ years of relevant experience in Site Reliability Engineering, DevOps, or Cloud Administration.


• Strong background in integrating, upgrading, securing, and supporting software systems across heterogeneous environments.


• Proven hands-on experience as a Cloud Administrator with AWS and Azure, including microservices on Kubernetes, cloud concepts, and cloud security.


• Knowledge of redundancy, backup, and disaster recovery strategies in cloud environments.


• Hands-on expertise with monitoring and observability tools such as Datadog, AWS CloudWatch, and the ELK stack.


• Strong understanding of networking fundamentals, including firewalls, VLANs, NAT, NACLs, load balancing, VPN tunnels, DNS, DHCP, and packet filtering.


• Familiarity with security and compliance frameworks (e.g., FedRAMP, SOC 2, GDPR).

About Delinea

Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. We are passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.

Why Work at Delinea?

We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. Our core values are STRONG and guide our behaviors and success: Spirited, Trust, Respect, Ownership, Nimble, and Global.