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2024-06-03

Technical Project Manager - Site Reliability Engineering

 

Responsibilities

 

  • Manage complex and large-scale cross-team, cross-functional technology initiatives.
  • Interface with development teams to estimate work efforts, define milestones and manage resources.
  • Deliver results by working with cross-functional teams from design to rollout.
  • Track progress, resolve dependencies, evaluate risks and communicate status to management and project stakeholders.
  • Design and track metrics around initiative goals, and make decisions based on data.
  • Orchestra technology initiatives with business feature deliveries, ensure the coordination between teams to balance out tech and business priorities.
  • Facilitate and maintain documentation with developers for different audiences such as production support playbooks, API documentation.
  • Maintain deployment workflow and improve knowledge discovery to empower the team.Basic Qualifications

 

Requirements:

 

  • 5+ years of relevant work experience in project and/or program management in a software applications environment. Experience working as a software consultant is a plus.
  • A deep understanding of software development, architecture, and infrastructure (with experience on the AWS, kubernetes, terraform, ruby/golan)
  • Exposure to Agile and Scrum development methodologies. Experience as Scrum Master is a plus.
  • Experience communicating with technical and non-technical stakeholders across multiple business units.
  • Excellent problem-solving skills and the ability to align efforts of disparate groups to achieve a common goal.
  • Excellent communication and interpersonal skills. Mentoring skill is a plus.
  • Excellent skills in facilitating meetings, summarizing documentation.
  • Excellent in setting up processes and driving automation.
  • Excellent in discovering the knowledge and guiding the teams to transform the knowledge and present it to various audiences.
  • Experience or knowledge in supporting large-scale distributed systems is big plus
  • Experience or knowledge in DevOps, monitoring system is big plus
  • Fluent verbal and written English, Cantonese is a big plus.
  • Experience in using JIRA/Confluence.
  • PMP, CSM, PSM, ACP certifications are preferred.
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 
Are you ready to kickstart your future with us? 
Benefits
Competitive salary 
Medical insurance package with extended coverage to dependents 
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  
Work Perks: crypto.com visa card provided upon joining 
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com. 
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
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