Cloud Operator

📋 Job Overview

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward!

🏢 About Accenture Federal Services

Accenture Federal Services is seeking a Cloud Operator with strong Microsoft Windows and Linux administration experience to support a mission-driven, highly automated cloud environment. In this role, you will operate and enhance an Infrastructure-as-Code ecosystem, ensure secure and reliable system performance across controlled interfaces, and contribute to full lifecycle IT delivery for a dynamic federal mission partner.

🎯 The Role

Apply configuration management principles and engineering lifecycle best practices to maintain secure and resilient systems. Implement, maintain, troubleshoot, test, and document system configurations across Windows Server 2016/2019 and RHEL 7/8 environments. Harden operating systems and services to meet federal security and compliance standards. Manage and maintain COTS and GOTS applications to ensure operational readiness. Sustain production enterprise systems such as firewalls, file servers, and security monitoring tools supporting a large user community. Provide responsive, customer-focused technical support, both in writing and via phone, to quickly diagnose and resolve issues.

✅ Key Responsibilities

• Apply configuration management principles and engineering lifecycle best practices to maintain secure and resilient systems.
• Implement, maintain, troubleshoot, test, and document system configurations across Windows Server 2016/2019 and RHEL 7/8 environments.
• Harden operating systems and services to meet federal security and compliance standards.
• Manage and maintain COTS and GOTS applications to ensure operational readiness.
• Sustain production enterprise systems such as firewalls, file servers, and security monitoring tools supporting a large user community.
• Provide responsive, customer-focused technical support, both in writing and via phone, to quickly diagnose and resolve issues.

📌 Required Qualifications

• Minimum of 2 years of progressive systems administration experience.
• Minimum of 2 years of hands-on Windows or Linux system administration.
• Experience supporting cloud environments (AWS preferred), including securing, managing, troubleshooting, and delivering cloud-based solutions.
• Experience working in a DevSecOps environment using configuration management, automation, and Infrastructure-as-Code practices.
• Bachelor’s degree in a technical field OR 4 years of equivalent professional or military experience in lieu of a degree.

⭐ Desirable Experience

• Experience scripting with PowerShell and/or Bash.
• Familiarity with Jira Service Management and JQL.
• Experience with Microsoft Identity & Access Management configuration.
• Knowledge of Group Policy administration.
• Working understanding of certificate services, CA/PKI infrastructure, and related security technologies.
• Strong communication, documentation, and organizational skills.

🎁 Benefits

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is $94,000 - $187,600 USD. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here.

🛂 Visa & Eligibility

• Active Secret clearance (or higher).