Cloud Operations Co-op 2027

📋 Job Overview

Megazone US is a cloud Managed Service Provider. Companies hand us the cloud environments that run their business — applications, databases, networks — and we keep them running, secure and affordable across AWS, Azure and Google Cloud. In practice that means: monitoring customer systems 24x7 and responding to alerts; patching, backups and tested restores; reviewing accounts against security baselines and supporting audits such as SOC 2; analysing cloud bills and cutting waste (FinOps); automating repetitive work with scripts and infrastructure-as-code; and explaining all of it clearly to the customer. Our parent company is Korean and our customers are global, so you also see how a real follow-the-sun operation runs.

🏢 About Megazone

Megazone US is a cloud Managed Service Provider that helps companies keep their cloud environments running, secure, and affordable across AWS, Azure, and Google Cloud. We offer comprehensive services including monitoring, patching, backups, security reviews, cost optimization, and automation.

🎯 The Role

As a Cloud Operations Co-op, you will work alongside a mentor engineer, handling tasks such as access requests, monitoring changes, and inventory and tagging clean-up. You will also run scheduled health checks, patching windows, and backup verification. Additionally, you will pull cloud cost and usage reports, flag waste, and help build the savings case. You will write and improve runbooks and knowledge-base articles used by the whole team and build one automation to remove a recurring manual task.

✅ Key Responsibilities

• Work a real ticket queue alongside a mentor engineer — access requests, monitoring changes, inventory and tagging clean-up — owned end to end.
• Run scheduled health checks, patching windows and backup verification with an engineer.
• Pull cloud cost and usage reports and flag waste; help build the savings case.
• Write and improve runbooks and knowledge-base articles the whole team uses.
• Build one automation — a script or dashboard — that removes a recurring manual task.
• Second-block co-ops may also be involved in incident response, migration support, and Terraform contributions.

📌 Required Qualifications

• Enrolled in Computing & Information Technologies, Information Sciences, Computer Science, Computer Engineering, Cybersecurity, Networking & Systems Administration, Software Engineering, MIS or similar.
• At least one year of study completed, including coursework in programming, networking, operating systems or databases.
• Comfortable at a command line and willing to learn Linux.
• Clear written English.
• Dependable and detail-oriented.
• Willing to ask for help early rather than guess on a production system.

⭐ Desirable Experience

• Any hands-on cloud exposure at all, including a free-tier account or a class lab.
• Scripting in Python, Bash or PowerShell.
• A home lab, help-desk job or anything you kept running for someone else.
• AWS Cloud Practitioner or CompTIA.
• Korean language ability.

🎁 Benefits

• Hourly pay of $24 – $26 per hour.
• Equity offerings.
• Full-time work during the block, standard business hours.
• Laptop and tooling provided.
• Opportunity for returning block and full-time Cloud Operations Engineer roles.
• Work supervised and mapped to a learning plan with a named mentor.
• Mid-block check-in and end-of-block evaluation.
• One or two consecutive blocks, flexible on start and end dates around the academic calendar.

🛂 Visa & Eligibility

Megazone US is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected by law; accommodations are available on request.