Cloud Engineer

Job Overview

Welcome to Protera Technologies, where we’re reimagining how SAP-centric organizations work in the cloud. Since 1998, we’ve been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients.

But here’s the thing: we’re not your typical “serious tech company.” While we’re obsessed with delivering top-notch IT solutions, we’re all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we’re collaborating on cloud optimizations, enhancing security, or just hanging out as a team.

At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event.

If you’re looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work.

Key Responsibilities

• Create and utilize tools to monitor applications and services in the cloud, including system health indicators, trend identification, and anomaly detection.


• Participate in on-call escalation to troubleshoot customer-facing issues regarding the cloud environments.


• Develop and maintain cloud-based systems architecture following Infrastructure as Code (IaC) principles


• Automate code builds and deployments based on DevOps/Agile and Continuous Integration/Continuous Delivery principles.


• Install, Configure, and Support Oracle and MS SQL Enterprise level database systems and infrastructure


• Establish and manage operational and security policies to mitigate risk in cloud-hosted environments.


• Manage application, middleware, and infrastructure updates across all environments to ensure compliance with security policies and remediation of exposed vulnerabilities.


• Collaborate with and provide support for development teams to help provision scalable and reliable application software running in a cloud environment.


• Mentor and train other IT Operations personnel on cloud provisioning and best practices.


• Maintain safety, security, and privacy standards throughout all areas of responsibility.

Required Qualifications

Knowledge

• Extensive experience in designing, building, and administering internet-based full stack commercial applications.


• Extensive experience in managing data-centric, web-based applications.


• Experience with container and orchestration technologies – Docker and Kubernetes preferred.


• Hands-on experience with cloud formation / Terraform templates.


• Practical experience with cross-platform scripting and automation


• Experience managing and optimizing cloud-based environments (primarily AWS)

Skills

• Proficient in Microsoft Office products, including but not limited to: Microsoft Word, PowerPoint, Excel, Outlook, and Visio.


• Jenkins and continuous integration.


• Infrastructure as code tooling (cloud formation/Terraform/Chef).


• Experience with Atlassian products including Jira, Confluence, and Bitbucket.


• Experience with middleware and B2B gateway products.


• Knowledge of SQL and Unix/Linux shell scripting.


• AWS Certified Solution Architect-Associate /AWS Certified Dev. Ops. Engineer- Professional or similar experience.

Abilities

• Excellent verbal and written communication skills.


• Ability to think critically.


• Ability to problem solve.


• Ability to manage time and multiple priorities.


• Ability to document and update standard operating procedures.


• Disciplined, detail-oriented, and well organized with a strong background in operational methodology.


• Ability to interface and work with varied positions and levels of technical knowledge both within the department and with other departments in the company.


• Solid analytical and troubleshooting skills to quickly determine root causes of problems and drive towards solutions.


• Must foster a collaborative and collegial atmosphere within a dynamic and fast-paced work environment.

About Protera

Protera Technologies is a global company with a mission to make IT smoother, faster, and more fun for our clients. We specialize in bringing SAP and related applications to the cloud, primarily on Microsoft Azure and AWS. Our global crew spans the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India. We believe in empowering SAP-centric organizations with the best tools and tech to drive growth.

Benefits

Protera offers a variety of health and wellbeing programs. Benefit options include two PPO Medical plans, Dental, Vision, Health Savings Account, Flexible Spending Accounts, Dependent Care FSA, 401k retirement savings plan, company paid Life Insurance, Flexible PTO policy, Paid Holidays.