What The Role Is

 

The M365 Azure Cloud Engineer is a key member of the IT Infrastructure team at Clearway Energy Group (CEG).  The M365 Azure Cloud Engineer is responsible for analyzing, architecting, implementing, and supporting the management, monitoring, & maintenance of CEG’s IT cloud infrastructure, including M365 SaaS, Azure and AWS IaaS, and the integration with on premises servers, software, and desktop systems across locations in the United States. These locations include corporate offices, datacenters, and wind and solar power generation sites owned and/or managed by CEG.  The IT Infrastructure team ensures that this critical infrastructure is secure, highly available, right sized, and compliant with all regulatory guidelines by which CEG is governed. The M365 Azure Cloud Engineer is responsible for all aspects of M365 applications and services deployed within CEG, Office 365, Teams Telephony, Power Platforms, and SharePoint, which includes the monitoring and support of the overall service.

 

What You'll Be Doing

 

Systems/Applications Integration:

• Microsoft 365 design and configuration to align closely with the Operations, Security, and Applications teams
• Provide engineering support of a complex Azure Active Directory, including identity access management and AD topologies in a hybrid environment
• Coordinate with the CEG compliance team to align M365 cloud IT processes with all regulatory requirements
• Provide support for the maintenance of the companywide Disaster Recovery Plan
• Analyze and ensure proper monitoring solutions are in place that will notify and alert the teams of potential issues that could impact the availability and functionality of critical systems and applications
• Provide governance and mentoring for the team of IT engineers, technicians, and administrative personnel
• Provide a strategic vision and roadmap to analyze and evaluate new technologies and solutions to enhance the IT environment to serve strategic and tactical business objectives
• Coordinate and participate in planned maintenance activities to ensure IT systems are properly implemented and maintained according to best practices with minimal impact to the business
• Coordinate with the team to develop and maintain proper processes, procedures, security, and system documentation according to industry best practices and regulatory requirements

M365 Cloud Infrastructure & Software Systems Oversight:

• Governance, design, implementation, and support all M365 services (Exchange, OneDrive, Teams, Power-BI, Power Automate, SharePoint, Intune etc.)
• Implement and coordinate the monitoring of M365 usage, tuning, security, and forecasting
• Analyze and provide guidance for IT infrastructure patches and updates
• Ensure the company’s data is sufficiently replicated and/or backed up to meet corporate and regulatory requirements
• Provide technical foundational management of Teams Telephony
• Maintain uptime by pro-active management and monitoring to ensure environment health, and minimize disruptions to mail-flow
• Supporting the provision of Power Platform environments, working closely with the application support team
• Providing a support service for users receiving incidents and work requests from Service Desk in addition to providing direct escalation support for end-users
• Ensure awareness of and support adoption of the M365 roadmap, new tools and capabilities, and potential use within CEG

 

What You'll Bring

 

This role requires expert level knowledge of following:

• Microsoft Windows Server operating systems
• Microsoft 365 services (Exchange, Intune, SharePoint, Teams, OneDrive, etc.)
• M365 Security and Compliance portal
• Hybrid Microsoft Azure/on-prem Active Directory, Group Policy, DNS
• Azure SSO Federation/Integration, SCIM automated user provisioning
• Multi-Factor Authentication and conditional access policies
• M365 Cloud license management
• SSL certificate management
• Cloud technologies: Azure, AWS, Google
• Office Applications: Outlook, OneNote, Excel, Word and PowerPoint and integration points with SharePoint Online

This role requires a strong working knowledge of the following:

• CLI and scripting skills (PowerShell, python, etc.)
• Networking concepts (i.e., Firewalls, VLANs and VLAN tagging, IP subnetting, IP routing, VPN, etc.)
• Email authentication/verification methods (SPF, DMARC, DKIM)
• Encryption technologies (i.e. SSL, TLS, HTTPS, SSH, etc.)
• Capacity and resource planning capabilities and knowledge of associated relevant tools
• Regulatory compliance experience
• Exceptional work ethic and time management skills
• Ability to work well independently and/or as part of a team
• Strong communication skills and a commitment to customer service
• Ability to travel 10% of the time, and on short notice
• Participate in after hours on call rotation as necessary for problem resolution, and project management/installations
• If you don’t meet 100% of the above qualifications but see yourself contributing, please submit your resume

 

What Would Be Nice

 

• An Associate or Bachelor’s degree in Information Systems or a similar field is preferred. Professional certification and significant experience in key Information Technology competencies will be considered in lieu of a formal degree. 
• 5+ years of experience architecting, designing, implementing, administering, and supporting M365 Cloud environment, as well as Microsoft directory services and messaging platforms in an enterprise environment
• Experience working in a NERC regulated environment

Clearway will not sponsor nonimmigrant visas for this position (H-1B, TN, E-3, etc.).