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About the Role
We are seeking a Vice President, Head of Technology to lead our engineering and product organizations and steward a mature but evolving platform at a critical stage of growth. As a 7-year-old startup, we are past “greenfield” but not finished. We need a leader that has strong technical and strategic thinking skills to help lead the organization to build for today with an eye for the future.
This leader will own our technical and product vision, oversee a team of full-stack engineers and product team, and partner closely with leadership to deliver scalable, intelligent, and member-centric experiences. The ideal candidate is comfortable operating in ambiguity, balancing long-term architecture with near-term execution, and leveraging existing systems (including Salesforce and Braze) rather than defaulting to rebuilds.
Key Responsibilities
Technology Strategy & Engineering Leadership: Own the technical strategy and roadmap, balancing scalability, reliability, and delivery velocity.
Lead and mentor a team of full-stack engineers (frontend, backend and mobile), fostering a culture of accountability and thoughtful decision-making
Evaluate existing systems with a pragmatic lens—clearly identifying what is worth fixing, refactoring, or rebuilding vs. what should be maintained.
Architect and maintain a microservices-based platform, ensuring services are well-scoped, resilient, and observable.
Establish best practices for engineering quality, CI/CD, testing, documentation, and incident response without introducing unnecessary processes.
Provide executive oversight of internal IT infrastructure and operations, including employee laptops, email systems, identity and access management, security tooling, and core SaaS applications.
Manage and support the individual responsible for day-to-day IT operations, ensuring clear priorities, strong service levels, and appropriate security and compliance standards.
Establish lightweight, scalable processes for onboarding/offboarding, device management, access controls, and vendor management.
Establish clear privacy and security protocols throughout the organization and ensuring products and new features meet latest security guidelines.
AI & Platform Innovation: Lead the application of AI and machine learning to meaningfully improve our social/network experience (e.g., personalization, recommendations, matchmaking, insights, moderation).
Drive responsible experimentation with AI tools to improve both member experience and internal efficiency.
Translate emerging AI capabilities into practical, high-impact product features.
Product Leadership: Own the product and design organization and function, ensuring tight alignment between product strategy, engineering execution, and business goals.
Partner with stakeholders to define priorities, tradeoffs, and success metrics.
Lead product discovery and delivery with a bias toward learning, iteration, and measurable outcomes.
Ensure product decisions reflect both member needs and technical realities.
Salesforce, Braze & Systems Integration: Own the technical relationship with Salesforce, including architecture, integrations, data flows, and system reliability.
Ensure Salesforce supports business needs without becoming a bottleneck or source of excessive complexity.
Oversee integration with Braze, enabling effective lifecycle messaging, personalization, and engagement.
Partner with GTM, marketing, and operations teams to ensure systems are well-integrated and purpose-built.
Data Architecture & Governance: Design and oversee data pipelines and integrations across product, Salesforce, Braze, and other systems.
Establish clear data governance standards for data quality, privacy, security, and access.
Enable trusted data for personalization, analytics, and decision-making without over-engineering.
Content & Experience Infrastructure: Own and optimize use of Sanity (or similar headless CMS) as part of the experience layer.
Ensure content systems integrate cleanly with product and support flexibility and scale.
Cross-Functional & Executive Leadership: Serve as a strategic partner to executive leadership on technology, product, and platform decisions.
Clearly communicate technology strategy and progress to executive leadership and board members.
Build and maintain strong relationships with key stakeholders across the organization.
