Responsibilities:
As a Multimodal Site Reliability Engineer (SRE) at Character, you will be responsible for ensuring the reliability, scalability, and performance of our app and AI multimodal services (e.g., voice interfacing services). You will work closely with our development team to design and implement processes and systems that ensure the stability and availability of our service.
Maintain production multimodal services operational.
Instrument, monitor and optimize the performance and reliability of our service.
Implement and maintain automation tools and processes to prevent and mitigate service disruptions.
Collaborate with development teams to design and implement scalable, reliable systems.
Participate in on-call rotations to provide support for critical incidents and outages.
Requirements:
5+ years of experience in a development focused SRE role in a technology organization with scale
Possess deep coding experience with specific expertise in Python, SQL, Linux, CI/CD, Kubernetes, Terraform
Have worked with multiple cloud computing platforms such as GCP
Can reliably troubleshoot across a range of platforms and systems
Desired Experience:
Have familiarity with WebRTC stacks / services
Have familiarity with GPU clusters and/or HPC environments
Have familiarity with monitoring and logging tools such as Prometheus and Grafana
Have first-hand experience scaling a consumer product from early days into hypergrowth
You will be a good fit if you are proactive and have a “get things done” mindset. Given our current pace of growth and load on our systems, most people have had a significant impact during their first week at the company.
Founded in 2021, Character is a leading AI company offering personalized experiences through customizable AI 'Characters.' As one of the most widely used AI platforms worldwide, Character enables users to interact with AI tailored to their unique needs and preferences.
In just two years, we achieved unicorn status and were named Google Play's AI App of the Year – a testament to our groundbreaking technology and vision.
Ready to shape the future of Consumer AI? 🚀
At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.