Business Systems Administrator

📋 Job Overview

CBEM brings lasting, positive changes to the individuals with developmental disabilities we serve, some of whom experience mental illness. Our process begins with observations from which we design a comprehensive plan. It continues on as we teach our clients and their circle of support how to obtain positive, sustainable outcomes.

🏢 About CBEM LLC

At CBEM, we are dedicated to creating lasting, positive change for individuals with intellectual and developmental disabilities, including those with co-occurring mental health challenges. Through our innovative approach, we empower clients and their support networks to achieve meaningful, sustainable outcomes that improve lives and foster independence.

🎯 The Role

At CBEM, we are dedicated to creating lasting, positive change for individuals with intellectual and developmental disabilities, including those with co-occurring mental health challenges. Through our innovative approach, we empower clients and their support networks to achieve meaningful, sustainable outcomes that improve lives and foster independence.

✅ Key Responsibilities

• Serve as primary administrator for core SaaS tools (Google Workspace, Jamf, Asana, HubSpot, EHR systems). Manage user onboarding/offboarding, role-based access control (RBAC), MFA, and security policy enforcement.
• Maintain app-to-app integrations, APIs, and workflows to ensure seamless internal data flow. Troubleshoot complex software errors beyond standard helpdesk support and partner with software vendors on updates, licensing, and feature rollouts.
• Design and build interactive operational and executive dashboards using BI tools (Yellowfin BI, Tableau, Power BI). Write and tune complex SQL queries across relational databases and reporting lakes.
• Perform regular data audits to eliminate redundancies and enforce privacy standards (including HIPAA). Translate department head business needs into functional specifications for custom reports and automation.

📌 Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related field (or equivalent combination of education and experience).
• Strong hands-on experience writing complex SQL queries, building dashboards in modern BI tools, and managing admin portals for Google Workspace and Azure AD/Entra ID.
• Ability to translate technical concepts for non-technical stakeholders, write technical documentation, and balance reactive support with structured, proactive analytics projects.

🎁 Benefits

• Nurturing learning environment with professional development and career advancement opportunities.
• Competitive salary with opportunities for quarterly bonuses.
• Comprehensive health coverage (Medical, Dental, and Vision) starting from day one.
• Company-provided computer and mobile device with a monthly internet stipend.
• Generous paid time off including vacation, wellness, and sick days to support work-life balance.
• Monthly Health & Wellness allowance to promote physical and mental well-being.