Business & Operations Support - Azure

📋 Job Overview

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward!

🏢 About Accenture Federal Services

Accenture Federal Services is a technology company within global Accenture, recognized as a Glassdoor Top 100 Best Place to Work. We offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

🎯 The Role

The ideal candidate is a detail-oriented, proactive professional responsible for managing customer end-to-end onboarding processes, supporting program management initiatives, handling personnel-related tasks, leading all AGC security enablement, and executing a wide range of administrative responsibilities. This role provides direct operational support to leadership and contributes to efficient and seamless program enablement.

✅ Key Responsibilities

• Serve as direct support to the PMO Lead and AGC Leads
• Administer core functions, including personnel management, tracking, and onboarding/offboarding workflows
• Provide operational support across multiple programs to ensure continuity and effectiveness
• Develop, maintain, and organize comprehensive program documentation
• Prepare and deliver key performance indicator (KPI) reports for program leadership and assist with client communications
• Support ad hoc administrative tasks as needed
• Manage onboarding tasks, including clearance crossover support and coordination with resources throughout the process
• Maintain and track personnel schedules and updates
• Manage customer facility access requests and maintain equipment inventory
• Distribute and track smartcards, including monitoring expiration dates
• Facilitate resource enablement within SWA workspaces
• Run and document security calls; maintain security-related trackers
• Review security documentation, providing feedback and necessary corrections
• Proactively identify and escalate personnel concerns to program leadership
• Support the planning, organization, and execution of employee engagement events
• Coordinate and provide training on open/close procedures
• Document processes, procedures, and technical solutions while maintaining knowledge repositories for team reference

📌 Required Qualifications

• Bachelor’s degree
• Experience using Microsoft Office Suite (Excel, Outlook, PowerPoint, and Teams) with overall strong computer proficiency
• Experience as an onboarding specialist or in a similar HR or personnel-support role
• Excellent verbal and written communication skills with the ability to interact effectively with internal and external stakeholders
• Must have a personal vehicle

⭐ Desirable Experience

• Strong attention to detail, organizational skills, and the ability to work autonomously with minimal supervision
• Customer service experience preferred

🎁 Benefits

Accenture Federal Services offers a wide variety of benefits. The base pay range for this position in the specified locations is $86,400 - $176,200 USD. You can find more information on benefits here.

🛂 Visa & Eligibility

• TS/SCI with poly clearance required
• US Passport required