Site Reliability Engineer

Job Overview

We're hiring a Site Reliability Engineer for a remote work engineering position at Botpress Technologies Inc. This role focuses on ensuring the stability, scalability, and security of our platform, making it a critical software engineer position for maintaining high service performance.

Key Responsibilities

• Architect and maintain scalable infrastructure using AWS and other cloud technologies
• Design and optimize CI/CD pipelines for efficient software delivery
• Enhance platform observability with advanced monitoring, logging, and alerting systems
• Lead incident response and support the engineering team in issue resolution
• Develop systems to boost platform reliability, resiliency, and uptime
• Implement security best practices across all operational environments
• Manage infrastructure as code with tools like Terraform and Pulumi
• Document operational procedures, disaster recovery plans, and system runbooks

Required Qualifications

• 3+ years of experience in Site Reliability Engineering (SRE), DevOps, or similar roles
• Expertise in AWS services like ECS, S3, Lambda, and RDS
• Proficiency in Linux, Docker, and Kubernetes
• Skilled in CI/CD tools, infrastructure-as-code, and automation scripting
• Knowledgeable in incident management and site reliability principles
• Experience with observability tools such as Datadog, Grafana, and Prometheus
• Excellent communication skills and ability to work collaboratively with technical teams
• Ability to remain calm and systematic under pressure during production issues

Preferred Qualifications

Bonus: Previous experience in a fast-paced startup or SaaS environment.

About Botpress Technologies Inc.

Botpress Technologies Inc., a rapidly growing Series A start-up, leverages AI to deliver significant business impacts. As innovators in the enterprise AI space, our team members are not just participants but leaders in the AI revolution. Join us to be at the forefront of the next era in business automation and AI-driven solutions.

Benefits & Perks

• Join one of Canada's fastest-growing AI start-ups
• Collaborate with a talented and passionate team
• Enjoy 4 weeks of vacation annually
• Benefit from paid sick and parental leave
• Receive comprehensive health, dental, vision, travel, and life insurance
• Access funding for education and professional development
• Enjoy a fully-stocked fridge and snacks at your own personal desk