Site Reliability Engineer

b_labs is the transformation and digitization arm of B.TECH, on a mission to change the industry as we know it. We spearhead tech innovation at B.TECH, an organization that has been a cornerstone of the Egyptian retail industry. We are the engine powering B.TECH in achieving its goal of becoming the leading omni-channel platform for consumer electronics and appliances in Egypt. By joining b labs, you will get to benefit from a collaborative startup environment, while also enjoying the stability of working within a company that has achieved strong growth year after year. You will be part of a visionary, customer-focused team with an ambitious mission--to become a trailblazer for digital retail within the Middle East.

Responsibilities

• Design and implement highly available and scalable systems, ensuring the reliability and performance of the company's website or application.
• Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems.
• Monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues.
• Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.
• Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents.
• Automate repetitive tasks and processes to improve efficiency and reduce manual intervention.
• Create and maintain documentation for system architecture, configuration, and troubleshooting procedures.
• Perform capacity planning and resource allocation to ensure optimal system performance and scalability.
• Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards.
• Stay up to date with industry best practices, new technologies, and emerging trends in site reliability engineering.

• Bachelor's degree in computer science, engineering, or a related field.
• 4+ years of proven experience as a Site Reliability Engineer or a similar role.
• Solid understanding of software development methodologies and DevOps principles.
• Experience with agile and iterative development processes.
• Certification in relevant technologies or frameworks is a plus (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator).
• Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
• Experience with source control systems such as Git or SVN.
• Knowledge of security best practices and experience implementing security measures in a production environment.
• Ability to work independently and handle multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills, with a focus on continuous improvement and automation.

Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.

Education budget: We believe the learning journey never ends, therefore you will be entitled to an annual education budget to take part in trainings, courses or onsite conferences of your choice.

Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community

Mobility package: When you are joining the b_labs office, we will subsidize your mobility expenses for public transport.

Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.