Azure Cloud Analyst II

📋 Job Overview

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward!

🏢 About Accenture Federal Services

Accenture Federal Services is a technology company within global Accenture, recognized as a Glassdoor Top 100 Best Place to Work. We offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

🎯 The Role

Mid-level Cloud Analyst responsible for independently monitoring, analyzing, and supporting the operational health of Azure cloud environments in support of a DoD mission. This role performs deeper troubleshooting and root cause analysis, executes routine operational tasks with increasing independence, and mentors Cloud Analyst I and Service Desk staff.

✅ Key Responsibilities

• Independently monitor and analyze Azure Monitor, Log Analytics, and Sentinel data to identify trends, anomalies, and recurring issues.
• Perform root cause analysis on recurring incidents and recommend remediation or process improvements.
• Execute and track patching, backup, and Site Recovery operations, verifying successful completion and escalating failures.
• Develop and maintain operational dashboards, reports, and metrics tracking SLA/SLO compliance and resource utilization.
• Support identity, access, and governance activities, including RBAC audits and access reviews, with increasing autonomy.
• Write and maintain basic automation scripts (PowerShell, Bicep, ARM templates) to streamline routine operational tasks.
• Contribute to and maintain runbooks, knowledge base articles, and standard operating procedures.
• Assist in tracking compliance with STIGs, Azure Policy, and vulnerability management requirements, coordinating remediation with Cloud Engineers.
• Mentor and provide guidance to Cloud Analyst I staff on ticketing, monitoring, and documentation practices.
• Participate in stakeholder meetings, communicating operational status, risks, and recommendations.

📌 Required Qualifications

• Working knowledge of Azure IaaS/PaaS services, monitoring tools, and identity/access management.
• Experience with ticketing and incident management systems, including SLA/SLO tracking.
• Basic scripting/automation experience (PowerShell, Bicep, ARM, or similar).
• Strong analytical and problem-solving skills.
• Effective written and verbal communication skills, with ability to interface with technical and non-technical stakeholders.
• Must hold a DoD 8140/8570 Certification
• Technical Bachelor's degree (Computer Science, Computer Engineering, or System Management) or equivalent experience

⭐ Desirable Experience

• Azure Administrator Associate (AZ-104) certification or equivalent.
• Experience with Infrastructure-as-Code (ARM, Bicep, Terraform).
• Familiarity with Windows Server and/or RHEL administration.
• Experience supporting classified or DoD cloud environments.

🎁 Benefits

Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is $66,700 - $122,000 USD. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here.

🛂 Visa & Eligibility

An active TS/SCI federal security clearance is required.