Associate Cybersecurity Engineer

📋 Job Overview

Role: Associate Cyber Security Engineer
Hybrid Role, MUST BE BASED IN SAN DIEGO, CA

🏢 About Tillster

Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade, we have developed revolutionary self-service ordering and payment solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise-class solution – to create world-class digital engagement solutions.

Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.

🎯 The Role

The Associate Cyber Security Engineer is responsible for monitoring, detecting, analyzing, and responding to security threats across the organization’s systems and networks. This role is hands-on and operational, serving as the front line of defense by investigating alerts, responding to incidents, and supporting continuous improvement of the security program.

✅ Key Responsibilities

• Security Monitoring & Detection
  Monitor security alerts from SIEM, EDR, IDS/IPS, and other security tools
  Identify suspicious activity, anomalies, and potential security incidents
  Triage alerts and determine severity, scope, and impact
  Escalate incidents according to defined procedures
• Incident Response & Investigation
  Investigate security events and confirm true positives
  Assist with containment, eradication, and recovery efforts
  Collect and preserve evidence for incident analysis
  Participate in post-incident reviews and lessons learned
• Threat Analysis & Intelligence
  Analyze attacker techniques, tactics, and procedures (TTPs)
  Stay current on emerging threats and vulnerabilities
  Contribute to threat intelligence and detection improvements
  Recommend enhancements to alerting and response processes
• Vulnerability & Risk Support
  Review vulnerability scan results and assist with validation
  Track remediation efforts and verify fixes
• Security Awareness Training & Phishing
  Assist in developing, delivering, and maintaining security awareness training for employees, including onboarding and annual refresher content
  Plan, configure, and execute phishing simulation campaigns in coordination with senior team members
  Monitor and triage user-reported suspicious emails, escalating confirmed phishing attempts as security incidents
  Analyze phishing simulation and training results to identify high-risk users, departments, and trends
  Coordinate targeted follow-up training for users who repeatedly fail phishing simulations
  Track training completion and report security awareness program metrics to leadership
• Documentation & Reporting
  Document incidents, investigations, and response actions
  Maintain runbooks, playbooks, and procedures
  Prepare reports and metrics for leadership and compliance needs
• Collaboration & Support
  Work closely with Security Engineers, IT, and DevOps teams
  Provide guidance during active security incidents
  Support audits and compliance efforts (SOC 2, ISO 27001, PCI, etc.)

🎁 Benefits

Salary is $65,000-$85,000
Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services.
Holidays: The company observes ten (10) paid holidays per year.